About
Course Structure Includes the Following Sections: 1. What is a CRM System? (Video lecture / Extended reading materials / Quiz / Assignment) 2. Principles of a CRM System and Tag System (Presentation / Extended reading materials / Quiz / Assignment) 3. Call Center Strategies and Multilingual Call Centers (Lecture / Extended reading materials / Assignment) 4. Contact Management Strategy (Presentation / Infographic / Quiz Assignment) 5. Group Management in a CRM System (Presentation / Extended reading materials / Quiz Assignment) 6. Target Audience (Video lecture / Infographic / Quiz Assignment) 7. CRM Marketing (Narrated presentation / Extended reading materials / Quiz Assignment) 8. Final Test
Overview
Price
2 Plans Available, From $89.00/month