About
This course is designed to help professionals recognize, understand, and manage their own emotions and those of others in the workplace. Emotional intelligence (EQ) is a critical skill for effective communication, leadership, teamwork, and conflict resolution. Participants will learn how to: - Develop self-awareness and emotional regulation - Improve empathy and active listening - Build resilient interpersonal relationships - Manage stress and navigate emotionally charged situations - Foster a positive and collaborative work environment Through practical exercises, case studies, and self-assessment tools, this course empowers learners to enhance both their personal and professional effectiveness by strengthening their emotional intelligence.